In Australia, the community sector plays a central role in the delivery of a wide range of social services such as housing and homelessness support, education and employment support, and health and social care. This model of social service delivery is enabled by a diverse workforce spanning multiple occupations, skill levels, and backgrounds. However, pre-existing workforce challenges are being compounded by new and emerging realities that affect the potential demand and supply of workers in the community sector, such as an ageing population and rising enrolments in the NDIS.
To address the challenges of workforce attraction and retention in the community sector, it is necessary to understand the process underlying an individual's decision to apply for, and stay in, a job.
CPF has been engaged by Anglicare Southern Queensland (Anglicare) to conduct exploratory mixed-methods research to provide key recommendations identifying potential employment models that could be piloted by Anglicare in the future. A key component of the final report will be a list of practical recommendations for Anglicare and the broader community sector, including proposed actions, resources, and guidelines for the evaluation of a pilot employment model.
